REFUND POLICY
The following terms apply to refunds for all items purchased through www.floorsaleshub.com (the “Site”).
You have 30 days from the date you received the item to request a refund.
Refund conditions:
Items must be new, unused and in their original packaging with all tags and accessories attached.
You will need to provide a valid proof of purchase.
Refunds will not be accepted for:
Any item that has been used or damaged.
Any item that has been damaged due to your personal reasons, such as mishandling or negligence.
Any refund due to your personal preferences, such as changes in size, color or style.
Refund process:
Please contact our customer service team to request a refund via:
Email: tech.support@floorsaleshub.com
We will check the condition of the item upon receipt.
If the item is eligible for a refund, we will refund the amount to your original payment account within 7 working days.
Return shipping costs:
If the product is not as described or is not of good quality, we will cover the return shipping costs.
If the refund is due to personal reasons, you will be responsible for the return shipping costs.
Refund Amount:
We will refund the amount of your purchase, excluding shipping costs.
Contact Information:
If you have any questions about the refund terms, please contact us at:
Email address: tech.support@floorsaleshub.com
Note:
These refund terms apply only to www.floorsaleshub.com and are subject to change without notice.
These refund terms do not exclude other rights you may have under the law.